Terms & Conditions

Welcome to the Totally Into Marketing ("TIM", "we", "our", or "us") website. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. About Us

Totally Into Marketing (TIM) is a South African marketing agency providing branding, digital marketing, website development, SEO, social media management, email marketing, content creation, event marketing, and related business services.

2. Acceptance of Terms

By accessing this website, submitting an enquiry, requesting a quotation, subscribing to our newsletter, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

3. Services

The information on this website is provided for general informational purposes only.

Any proposal, quotation, timeline, or scope of work provided by TIM is subject to review, approval, and written acceptance before work begins. Additional work requested outside the agreed scope may incur additional charges.

4. Quotations

• All quotations are valid for 30 days unless otherwise stated.
• Prices may change without prior notice after the quotation validity period has expired.
• Work will commence only after written approval and receipt of any required deposit.

5. Payment Terms

Unless otherwise agreed in writing:

• Project work may require a deposit before work begins.
• Monthly retainer fees are payable in advance.
• Invoices are payable within the payment period stated on the invoice.
• Late payments may result in project delays, suspension of services, or additional charges where permitted by law.

Any costs incurred in recovering overdue amounts may be charged to the client where legally applicable.

6. Client Responsibilities

Clients agree to:

• Provide accurate information.
• Supply required content, logos, images, and approvals within agreed timelines.
• Ensure they have the legal right to use any materials supplied to TIM.
• Review work submitted for approval within a reasonable time.

Project timelines may be extended where delays are caused by late client feedback or missing information.

7. Intellectual Property

Unless otherwise agreed in writing:

• TIM retains ownership of all concepts, proposals, strategies, templates, and working files until payment has been received in full.
• Upon full payment, ownership of the final approved deliverables transfers to the client, excluding third-party licensed software, fonts, stock images, or other materials subject to separate licence terms.
• TIM may display completed work in its portfolio, website, presentations, and marketing materials unless otherwise agreed in writing.

8. Website Use

You agree not to:

• Use this website for unlawful purposes.
• Attempt to gain unauthorised access to our systems.
• Upload viruses or malicious software.
• Interfere with the operation or security of the website.
• Copy or reproduce website content without written permission.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

If you subscribe to our newsletter or complete a contact form, your personal information will be processed in accordance with the Protection of Personal Information Act (POPIA).

10. Email Communications

If you subscribe to our mailing list, you consent to receive marketing communications from TIM. You may unsubscribe at any time using the unsubscribe link included in every marketing email.

11. Third-Party Services

Our website or services may include links to or integrate with third-party providers. TIM is not responsible for the content, security, privacy practices, or availability of third-party websites or services.

12. Limitation of Liability

To the fullest extent permitted by law:

• TIM does not guarantee specific marketing results, search engine rankings, lead volumes, or sales outcomes.
• Marketing performance depends on numerous factors beyond our control, including market conditions, competition, customer behaviour, and third-party platforms.
• TIM shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or our services.

13. Website Availability

We make reasonable efforts to keep this website available and accurate but do not guarantee uninterrupted access or that all content will always be current or error-free. We reserve the right to modify, suspend, or discontinue any part of the website without notice.

14. Cancellation and Termination

TIM reserves the right to suspend or terminate services where:

• Payment remains overdue.
• The client breaches these Terms and Conditions.
• The working relationship becomes unreasonably difficult or abusive.
• Continued work would be unlawful or unethical.

Any completed work performed up to the termination date remains payable.

15. Force Majeure

TIM shall not be liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, internet outages, cyberattacks, government actions, labour disputes, or other unforeseen circumstances.

16. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Updated versions will be published on this website with a revised effective date. Continued use of the website constitutes acceptance of the updated Terms.

17. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

18. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us: